Security and integrity

We understand that maintaining the quality, integrity and standards of your qualification is your highest priority.

  • Trust our expertise and reputation

    We have managed exams for more than 85 years and partner with over 150 professional bodies, universities and school exam boards.
  • Global policies and regulations

    We develop policies and standard with our clients and partners. Wherever we deliver assessments, candidates will have the same high-quality experience.
  • High standards of operational delivery

    Our activities are continuously audited through a rigorous Quality and Compliance Assessment (QCA) process.

We ensure high-quality and secure exam delivery and administration even in the most challenging of locations and conditions.

We have a dedicated crisis management team to manage any business continuity issues that arise.

Quality and Compliance

To ensure standards are met throughout our delivery the Quality and Compliance Assessment (QCA) process follows a quarterly cycle. It is completed by experienced assessors from our compliance team who are independent from our exam centres and partners in remote invigilation.

Through the QCA process we ensure:

  • exams are administered according to the Awarding Organisation requirements and the highest examination invigilation standards are adhered to
  • our data and physical storage infrastructure is robust
  • confidential materials, whether in physical or digital formats, are always kept secure
  • exam venues are modern, comfortable and convenient for candidates and reflective of the brand and reputation of your qualifications and institutions
  • stringent requirements for training and performance monitoring of all staff involved in exams invigilation whether in centre or online
  • invigilation staff, whether working in test centres or online, are vetted and trained to the highest industry standards.
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Find out about the latest developments within the assessment community

Café chat sessions are held throughout the year and are led by experts in the field of exam delivery. The sessions are an opportunity to learn about, explore and at times, challenge some of the latest emerging trends in the fast-changing landscape of exam delivery.

Join a British Council Café chat

Chat to us

Book a free consultation with our assessment solutions team.